This site is powered by AdultEmpireCash.com, the recognized leader in video on demand and adult retail.
They handle billing, order fulfilment and customer service.
AdultEmpireCash.com
Discreet, Fast Shipping
We ship all packages in plain boxes. The shipping label on all of our packages will read "Empire Distributing"
All of our shipments are sent in non-descript boxes.
All orders received before 3:00pm EST are processed the same day (Monday through Friday).
Discreet Customer Service
All order confirmation emails will be sent from 'customerservice@empirestore.co' and our
company name will be listed as Adult HD Video.
You can turn off Order Confirmation emails from Adult HD Video at this link: Change Your Settings
In the case that a Customer Service Representative has to call you, they will only discuss contents of an order with the individual who placed the order.
We will only call the phone number you provide, if we have a problem with your order and receive no reply via email or in some cases to validate suspicious account activity.
Complete Customer Privacy
We value your privacy and will not sell any of your personal information to third parties. Please read our full Privacy Policy for further information.
We send promotional emails which consist of coupons, new site features and other customer related information.
You can unsubscribe by unselecting the Sales and Specials box in your account Notification Options and saving your preferences.